IT Network & System Administrator

The candidate will be responsible to provide high levels of IT services and support to users

Key Responsibilities:
• Provide high levels of IT services and support to users
• Monitor IT services and ensure that critical company systems are available 24/7
• Monitor SLAs according to the business requirements
• Assist the IT Support Team in monitoring the company’s networking system, firewall, active directory and Office 365
• Maintain server infrastructure, Network Infrastructure, Network protection and fail-over tools implementation
• Proactively monitor Endpoint security and Email security systems
• Assist with the implementation and compliance of the Corporate IT policies
• Provide system support services, service outage diagnosis, troubleshooting and restoration of service
• Provide systems administration support, including maintaining user/group accounts and user configuration
• Administer connections to global VPN and other communication tools
• Generate regular reports on Network performance, health and security

Visit our website: www.mansersaxon.com/vacancies
Reporting to the IT Manager, the job incumbent will be mainly required to:
Key Responsibilities:
• Provide high levels of IT services and support to users
• Monitor IT services and ensure that critical company systems are available 24/7
• Monitor SLAs according to the business requirements
• Assist the IT Support Team in monitoring the company’s networking system, firewall, active directory and Office 365
• Maintain server infrastructure, Network Infrastructure, Network protection and fail-over tools implementation
• Proactively monitor Endpoint security and Email security systems
• Assist with the implementation and compliance of the Corporate IT policies
• Provide system support services, service outage diagnosis, troubleshooting and restoration of service
• Provide systems administration support, including maintaining user/group accounts and user configuration
• Administer connections to global VPN and other communication tools
• Generate regular reports on Network performance, health and security

Qualifications & Experience:
• Degree in Information Technology or equivalent qualification
• 5 years of proven working experience in a similar position
• Hands-on with Windows Server OS, Microsoft Exchange, Cisco Networking, Android and Storage Area network
• Certifications in CCNA, CompTIA Network+, or any other similar qualification will be a definite advantage
• Understanding of TCP/IP protocols and LAN/WAN configuration

Other Requisites:
▪ Self-organizer with strong analytical skills
▪ Operate with integrity and objectivity at all times
▪ Ability to work under pressure and act upon priorities
▪ Good communication & team player
▪ Willing to work odd hours when required