WELCOME & SERVICE COORDINATOR (Reception & Guest Relation)

YOU SHOULD BE AVAILABLE TO WORK IMMEDIATELY OR 5 - 10 DAYS

You Will:

• Arrival & Departure according to Club Med procedures
• Provide high customer service to guests and answer any questions they may have about the facilities
• Participate in sales of various services and offerings
• Handle cash and guest room payment
• Ensure work space is neat and clean
• Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
• Check in/out guests as they arrive and leave the property / room changes
• Inform guests on daily activities happening at an All -Inclusive Resort
• Manage switchboard, wake up calls, and mail
• Ensure first aid kits are fully stocked
• Handle currency exchange
• Work with guests to deposit valuable objects when requested
• Participate in resort life and activities

Your Profile:

• YOU SHOULD BE AVAILABLE TO WORK IMMEDIATELY OR 5 - 10 DAYS
• Diploma in Tourism&Hospitality or Front Office appreciated
• Experience in a Customer Service or Front Desk position in the Hospitality industry preferred Minimum 1 year
• Excellent telephone skills
• Clean certificate of character is a must.
• Sound knowledge of the Microsoft Office Package.
• Excellent verbal and written communication skills in English and French languages. A third language will be a definite advantage

Your Skills:

• High level of integrity
• Organised, ability to multitask and detail oriented.
• Proactive, dynamic, flexible and professional attitude with strong interpersonal skills. 

The All Inclusive Career Compensation package includes:

• Room & board provided
• All meals provided
• Full access to all resort amenities
• Competitive salary and healthcare package