Shop Assistant

ALICIA SWIM is looking for a Shop Assistant to drive sales and enhance customer experiences.

You will be expected to build and maintain relationships with the boutique’s clients and present the brand’s products with expertise and enthusiasm. The role requires attention to detail, proactive can-do attitude and great organisational skills. You will be expected to collaborate with the team to achieve sales targets and uphold the brand’s prestigious image.

PROFILE:

• Exceptional communication and interpersonal skills.
• Strong customer service orientation and ability to build lasting client relationships.
• In-depth knowledge of fashion and beachwear products.
• Actively involved in understanding our business and representing it wherever possible.
• Someone adaptable and flexible.
• We are looking for someone able to manage their own time.
• Proactive and able to come up with new ideas.
• Someone confident and approachable, who can put the customer at ease and create a seamless shopping experience.

TASKS (non-exhaustive list):

• Greet and assist customers with high-end beachwear selection.
• Provide detailed product information and recommendations.
• Close sales transactions and meet or exceed sales targets.
• Build and maintain long-term relationships with clients.
• Manage and update client information in CRM software.
• Maintain inventory software on regular basis.
• Prepare attractive window displays.
• Stay updated on new product arrivals and collections.
• Participate in promotional events and pop-up sales.
• Process payments and handle financial transactions.
• Prepare sales reports and provide feedback to management.
• Assist with store opening and closing procedures.
• Continuously enhance product knowledge and sales techniques.

Requirements:

• Driving license
• Speaking and writing perfectly both French and English
• Basic computer skills (Microsoft Word, Excel, PowerPoint)
• Previous experience with Shopify software is a plus