Senior Receptionist

Join RIU Mauritius as a Senior Receptionist for brand new RIU Palace and RIU Turquoise Hotels at Le Morne! Enjoy competitive pay, free meals, and a great working environment. Be part of our global family and growth journey.

Join Our Team: Senior Receptionist Opportunities at RIU Hotels & Resorts

About RIU Hotels & Resorts Founded in 1953, RIU Hotels & Resorts has evolved from a small family business into one of the most renowned international hotel chains. With over 100 hotels in 19 countries, RIU is dedicated to offering the best hospitality experience, characterized by its commitment to service quality and sustainability. Our mission is to provide our guests with unique experiences, making their stays unforgettable.

Exciting Opening Announcement  Nestled in the stunning locale of Le Morne, Mauritius, these resorts are poised to define luxury and relaxation. In preparation for this grand unveiling, we are assembling a team of enthusiastic and skilled Senior Receptionists who are eager to contribute to our legacy of excellence.

Location RIU Palace Mauritius & RIU Turquoise
Le Morne, Mauritius

Be Part of Our Story As part of the RIU family, you will work in an environment that values diversity, inclusion, and personal growth. We are committed to creating memorable moments for our guests, and it begins with our team. Join us to embark on a rewarding career journey in the hospitality industry.

Why RIU?

• Global Family: Join a world-renowned hospitality leader and become part of a team that spans the globe.
• Training & Development: Take advantage of our comprehensive training programs to enhance your skills and career growth.
• Competitive Benefits: Receive a competitive salary, free meals while on duty. Eligibility for comprehensive health insurance begins after one year of service.
• Sustainability & Responsibility: Work with a company that prioritizes environmental and community well-being.

Your Role and Who You Are We are looking for Senior Receptionists to become an integral part of our front office team. In this role, you will:

• Oversee daily operations of the front desk, ensuring all guest interactions are handled professionally and efficiently.
• Interact positively with guests, promoting hotel facilities and services, and resolving problems to the satisfaction of involved parties.
• Maintain cleanliness and orderliness of the front desk and lobby area.
• Coordinate with other departments to ensure guest service needs are met.
• Verify billing, reservations, and room assignments to ensure accuracy and completeness.
• Liaise and maintain good guest relations to ensure dining satisfaction is exceeded at all times.
• Be involved in other departmental operations to help improve products and services.
• Monitor front office activity and troubleshoot as needed.
• Perform other duties as assigned by the Front Office Manager or Hotel Management.

The ideal candidate is someone who has a passion for hospitality and creating unforgettable guest experiences. Previous experience in a similar role is preferred but not mandatory. You should have excellent communication and leadership skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.

How to Apply If joining the RIU Palace Mauritius and RIU Turquoise pre-opening team excites you, we'd love to consider your application. Let's create hospitality excellence together.

RIU Hotels & Resorts is an equal opportunity employer committed to creating an inclusive work environment for all team members.