Receptionist

🌟 Join RIU Hotels & Resorts! Grow your career with a global team and exciting opportunities. Apply now! 🌍✨

🌟 Be Part of a Global Legacy with RIU Hotels & Resorts! 🌍

At RIU Hotels & Resorts, we’ve been shaping unforgettable experiences for over 70 years. With more than 100 hotels across 20+ countries, we are a global leader in hospitality, renowned for exceptional service and warm hospitality. Join a company that values your growth, celebrates cultural diversity, and offers limitless opportunities to thrive.

🌟 Position: Receptionist

💼 Department: Front Office

🔎 About the Role

As a Receptionist, you will be the welcoming face of RIU Hotels & Resorts, ensuring each guest's stay begins with a warm and professional experience. Your responsibilities will include managing check-ins and check-outs, addressing guest inquiries, and delivering exceptional service to enhance the guest journey. You’ll play a pivotal role in creating memorable stays and embodying the hospitality values that RIU is known for.

💼 What You’ll Do

• ✨ Welcome guests with a friendly and professional attitude, ensuring a smooth check-in and check-out process.
• 💬 Handle guest inquiries, reservations, and special requests with efficiency and care.
• 📊 Maintain accurate records of guest accounts and transactions.
• 🚀 Upsell rooms and services to enhance guest experiences and maximize revenue.
• 🤝 Collaborate with other departments to resolve guest issues promptly and effectively.
• 🧹 Ensure the front desk area is organized, clean, and operates in line with company standards.
• 🎉 Provide information about hotel facilities, activities, and local attractions.

✔️ What We’re Looking For

• ✅ A passion for hospitality and delivering outstanding customer service.
• 🌟 Previous experience in a front office or similar role is preferred.
• 🚀 Strong multitasking abilities and a problem-solving mindset.
• 💬 Excellent communication skills; proficiency in English is required, with additional languages being a plus.
• 📚 Familiarity with hotel management systems and processes is advantageous.

🌟 Why RIU Hotels & Resorts?

• 🌴 Work in some of the most inspiring and beautiful destinations around the world.
• 🌍 Be part of a diverse global team operating in over 20 countries.
• 📚 Benefit from continuous learning and opportunities for career advancement.
• 🎉 Enjoy a positive and inclusive workplace that values your contributions.

🤝 Inclusivity & Non-Discrimination

At RIU Hotels & Resorts, we are committed to creating an environment where everyone feels valued and respected. We celebrate diversity and are proud to be an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or age. Your individuality makes us stronger! 🌈