HR Coordinator

Are you a proactive person and looking to gain experience in the BPO sector? Come & join the Apollo Blake team where we value your talent!

RESPONSIBILITIES:

• Manage the recruitment and selection process
• Screen resumes and applications, conducting phone screenings and face to face interviews for agents
• Coordinate and schedule interviews with candidates.
• Maintain and update the applicant tracking sheet.
• Schedule meetings, HR events etc and maintain the team’s agenda.
• Prepare contracts, job descriptions, and onboarding materials for new employees.
• Responsible for the training administration.
• Updating the training records, organization of staff training sessions & workshops
• Responsible for the HRDC procedures for training grants of MQA approved courses
• Serve as the point of contact for employees regarding HR-related inquiries and labour law issues.
• Manage employee grievances and disciplinary matters while fostering a positive work environment.
• Stay updated on labor legislation, adapting company policies as needed.
• Assist in organizing employee events and initiatives to promote a positive work culture.
• Responsible to maintain an up-to-date HR filing system. (Both physical & digital)
• Assist in maintaining up-to-date HR documentation and records.
• Prepare and submit the monthly HR report on time
• Support the HR Manager in audits and compliance reviews.

QUALIFICATIONS: 

• Atleast an HSC with 1 year of experience
• Strong organizational and time management skills.
• Excellent verbal and written communication skills. (English & French)
• Proficiency in MS Office (Word, Excel, PowerPoint).
• High level of confidentiality and professionalism.
• Detail-oriented with strong analytical skills.
• Ability to work independently and as part of a team.
• Proactive and able to take initiative.
• Strong interpersonal skills and ability to build relationships at all levels.

Why Join Us? 

• Interesting salary package
• Exposure to international environment
• Continuous learning and professional development opportunities
• A supportive, inclusive, and collaborative work environment
• Medical insurance provided upon confirmation
• Internal growth & promotion.