Order Taker

To take guests’ orders by telephone and to deliver hospitable service to guests in rooms and/or various catering functions as per the Hotel’s standards.

In-Room Dining Operations

• Properly sets trays for rooms.
• Assists the Chef de Rang in table setting and clearing in rooms as and when required.
• Assists Team Members in preparing VIP fruit baskets and other amenities.
• Assists Chef de Rang is mise-en-place of Special set-ups

Orders Taking & Processing

• Answers the telephone to take orders as per the Hotel’s standards.
• Informs kitchen or bar about orders as soon as any food item or drink is ordered by guests.
• Follows up whether orders are processed efficiently and within the agreed time parameters.

Billing Procedures

• Charges all items ordered by guests following established billing procedures.