Network and System Administrator

KEY RESPONSIBILITIES:

• Create and manage staff accounts on school systems, ensuring timely deactivation of leaver accounts and regular review of active accounts.
• Provide front-line support to staff, students, and parents, including assistance with passwords, network access, and email accounts.
• Acquire knowledge of all software used across the school to assist staff and provide training to end-users on new or updated software.
• Monitor system health, including logs, reports, and email notifications, and take action to prevent performance issues or downtime. 
• Implement proactive measures for unforeseen issues like system downtime or virus attacks.
• Maintain network integrity by ensuring software and firmware updates, appropriate security measures, and monitoring network activity to protect data.
• Ensure hardware and software are maintained with patches, licenses, and are fit for use, including Office 365 and other programs.
• Maintain an up-to-date inventory of IT hardware, software, licenses, warranties, and ensure compliance with license agreements.
• Assist in the purchase of new IT equipment by staying updated on relevant technologies, making recommendations, and overseeing installation and user training.
• Perform data backups, VM replications, data restoration, disaster recovery operations, and documentation of recovery drills. 
• Manage the technical aspects of the school website, including content or layout updates.
• Define and implement system usage policies and procedures to ensure operational consistency and compliance.

 Standby

Due to the nature of your job, you may be required to work beyond the normal working hours whereby you will be on call after school hours till 20:00 from Monday to Saturday. You must also from time to time watch out for any critical alert from the server, server room temperature monitoring and UPS and to act if required.

Essential Qualifications and Experience