Kids Club Supervisor (Preskil Island Resort)

Preskil Island Resort is looking for competent, committed, passionate, and enthusiastic candidates for the post of Kids Club Supervisor

Duties & Responsibilites:

• Promoting Kids Club Activities

  • Actively promote Kids Club activities in the hotel’s restaurants during breakfast, targeting families with children within the eligible age group (3-12 years).

• Guest Engagement & Participation

  • Monitor rooming lists and forecasts to anticipate the arrival of children at the hotel.
  • Ensure early engagement with families to encourage participation in Kids Club activities.

• Supervision & Safety

  • Ensure that a team member is always present at the Kids Club during operating hours, especially when outdoor activities are being conducted.
  • Closely monitor all pool activities to ensure the safety of participating children.
  • Maintain a strong focus on child security during all activities.

• Activity Management & Organisation

  • Plan and oversee a variety of engaging and educational activities, integrating pedagogical elements to enhance children's experiences.
  • Organise outdoor activities to keep children entertained and avoid a dull atmosphere.
  • Maintain responsibility for the smooth execution of all scheduled activities.

• Child Supervision & Care

  • Provide full attention to children under the care of the Kids Club.
  • Accompany children (ages 3-12) who wish to have lunch or dinner without their parents, ensuring their comfort and well-being.

• Equipment & Facility Management

  • Conduct regular inventories of Kids Club equipment to ensure all items are in good condition.
  • Promptly report any issues with equipment or facilities to the Manager for resolution.

• Closing Procedures & Compliance

  • Follow key closing procedures as outlined in the Standard Operating Procedure (SOP) for the Kids Club.

• Guest Relations & Issue Resolution

  • Address guest complaints professionally and escalate issues to the Manager when necessary.
  • Ensure a high level of service and satisfaction by resolving problems efficiently.