Hostess

Hostess assist with meeting, greeting, and seating restaurant guests. They also help provide an enjoyable dining experience by ensuring that customers have everything they need.

Duties and Responsibilities:

• Greet guests as they enter the venue with a smile and welcoming demeanor.
• Manage reservations and seating assignments efficiently, considering server rotation and table availability.
• Provide accurate wait times and manage guest expectations during peak hours.
• Escort guests to their tables and present menus.
• Collaborate with servers and kitchen staff to ensure prompt and accurate service.
• Maintain a clean and organized reception area.
• Monitor dining areas for seating availability, service, safety, and cleanliness.
• Handle guest concerns and complaints professionally and escalate to management when necessary.
• Assist with other tasks as needed to support the overall operation of the restaurant.
• Answer to guests queries and to refer any complain / suggestion to Restaurant Manager or his Assistants.

Candidate profile's:

• NC3 Restaurant & Bar or any other similar qualifications.
• Fluent communication in English and French, both verbal and written.
• Minimum 1 year of experience as a Hostess will be an advantage.
• Team Oriented.