HR & Training Manager
- Pamplemousses
- Not disclosed
- Permanent
- Added 13/02/2025
- Closing 15/03/2025
- Meenakshi Goburdhun
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The HR & Training Manager is responsible for overseeing all aspects of human resources and training functions, ensuring compliance with employment laws and company policies.
Key Responsibilities:
1. Recruitment & Workforce Planning
- Develop and execute recruitment strategies to attract and retain top talent.
- Conduct workforce planning to align staffing levels with operational needs and budget constraints.
- Oversee the selection, hiring, and onboarding process.
2. Training & Development
- Design and implement training programs for all departments to enhance skills and service excellence.
- Ensure proper induction and orientation for new hires.
- Monitor and evaluate training effectiveness, ensuring alignment with hotel goals.
- Lead training on customer service, hotel standards.
3. Performance Management & Employee Relations
- Implement and oversee performance appraisal systems, ensuring constructive feedback and career growth.
- Address employee grievances, disputes, and disciplinary actions professionally and legally.
- Foster a positive and inclusive work environment.
4. Compensation, Benefits & Compliance
- Ensure competitive salary structures and benefits aligned with industry standards.
- Oversee payroll processing in coordination with the finance team.
- Ensure compliance with labor laws, safety regulations, and hotel policies.
5. Employee Engagement & Culture Development
- Drive employee engagement initiatives, team-building activities, and staff welfare programs.
- Promote a strong organizational culture aligned with the hotel.
- Organize staff recognition programs.
6. HR Administration & Reporting
- Maintain accurate HR records, including contracts, training logs, and personnel files.
- Provide monthly reports on HR metrics such as turnover, absenteeism, and training impact.
- Implement HR technology solutions to streamline operations.
Qualifications & Experience:
- Bachelor’s degree in Human Resources, Hospitality Management, or a related field.
- Minimum 5 years of HR experience, preferably in a hotel or hospitality environment.
- Strong knowledge of Mauritian labor laws and employment best practices.
- Experience in training & development programs.
- Excellent communication, leadership, and interpersonal skills.
Key Competencies:
- Strong problem-solving and decision-making abilities
- High level of professionalism and confidentiality
- Ability to work in a fast-paced, guest-centric environment
- Proficiency in HR software and Microsoft Office Suite