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HR & Training Manager

  • Pamplemousses
  • Not disclosed
  • Permanent
  • Added 13/02/2025 
  • Closing 15/03/2025
  • Meenakshi Goburdhun
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The HR & Training Manager is responsible for overseeing all aspects of human resources and training functions, ensuring compliance with employment laws and company policies.

 

Key Responsibilities:

1. Recruitment & Workforce Planning

  • Develop and execute recruitment strategies to attract and retain top talent.
  • Conduct workforce planning to align staffing levels with operational needs and budget constraints.
  • Oversee the selection, hiring, and onboarding process.

2. Training & Development

  • Design and implement training programs for all departments to enhance skills and service excellence.
  • Ensure proper induction and orientation for new hires.
  • Monitor and evaluate training effectiveness, ensuring alignment with hotel goals.
  • Lead training on customer service, hotel standards.

3. Performance Management & Employee Relations

  • Implement and oversee performance appraisal systems, ensuring constructive feedback and career growth.
  • Address employee grievances, disputes, and disciplinary actions professionally and legally.
  • Foster a positive and inclusive work environment.

4. Compensation, Benefits & Compliance

  • Ensure competitive salary structures and benefits aligned with industry standards.
  • Oversee payroll processing in coordination with the finance team.
  • Ensure compliance with labor laws, safety regulations, and hotel policies.

5. Employee Engagement & Culture Development

  • Drive employee engagement initiatives, team-building activities, and staff welfare programs.
  • Promote a strong organizational culture aligned with the hotel.
  • Organize staff recognition programs.

6. HR Administration & Reporting

  • Maintain accurate HR records, including contracts, training logs, and personnel files.
  • Provide monthly reports on HR metrics such as turnover, absenteeism, and training impact.
  • Implement HR technology solutions to streamline operations.

Qualifications & Experience:

  • Bachelor’s degree in Human Resources, Hospitality Management, or a related field.
  • Minimum 5 years of HR experience, preferably in a hotel or hospitality environment.
  • Strong knowledge of Mauritian labor laws and employment best practices.
  • Experience in training & development programs.
  • Excellent communication, leadership, and interpersonal skills.

Key Competencies:

  • Strong problem-solving and decision-making abilities
  • High level of professionalism and confidentiality
  • Ability to work in a fast-paced, guest-centric environment
  • Proficiency in HR software and Microsoft Office Suite

Ocean's Creek Beach Hotel

Ocean's Creek Beach Hotel

 

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