Assistant F&B Manager

RESPONSIBILITIES • Assist superior to conduct Performance Appraisal and identify necessary training measures of respective team members • Makes recommendations to Superior on team members’ matters and promotions • Ensure that discipline prevails within the team and communicates any disciplinary ...

RESPONSIBILITIES
• Assist superior to conduct Performance Appraisal and identify necessary training measures of respective team members
• Makes recommendations to Superior on team members’ matters and promotions
• Ensure that discipline prevails within the team and communicates any disciplinary issues to Superior / HR Manager
• Act as a coach
• Conduct on the job training on a regular basis
• Follow up induction of new recruits
• Assist superior to :
• Coordinate & supervise activities in his/her department
• Ensure Guests’ / Repeaters’ satisfaction at all times and be totally aware of their preferences
• Ensure that respective team projects a warm, professional and welcome image
• Handle and monitor of guests complaints and the relevant follow up action required
• Establish and maintain effective interpersonal relations and takes active interest in the welfare, safety & development of TM
• Interact regularly with guest to obtain feedbacks for improvement
• Prepare and ensure that duty roster for the department is done such that there is complete coverage at all times and to minimize overtime costs
• Follow up on punctuality, controls absenteeism and takes corrective actions where necessary
• Ensure that there is a proper planning and control of annual leaves for the department
• Promotes and attempt upsellings
• Liaise with Executive Chef / Outlet Managers on “daily / weekly specials” available for promoting in the Outlets – checks pricing
• Minimize wastage
• Assist superior to :
• Set the annual operating budget and ensures that it is strictly adhered to and managed on a monthly basis
• Establish cost management plan
• Manage Roster
• Ensure respective TMs are operating as per Quality Management System
• Ensure respective TMs are operating as per S&H regulations and policies
• Consult with respective Outlet Managers about organisational aspects of special events / functions
• Effectively and efficiently control and supervise the day-to-day operations of all Outlets
• Ensure proper grooming of team members as per standard
• Establish an effective control of the Outlets
• Ensure that all F&B stocks are being kept securely

EXPERIENCE
• 5 - 7 Years experience in related field