Operations Support
- Mauritius
- Not disclosed
- Permanent
- Added 19/04/2024
- Closing 19/05/2024
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We are looking for an Operation Support.
Responsibilities
- Planning (Monthly, daily adjustment & replanning)
- Sending service intimation email/WhatsApp ( Inform client on service date)
- Daily briefing and debriefing with the team leaders
- Call client for feedback
- Renewal of contract (Sending the renewal offer, follow up calls & get renewal done)
- Attend to customer complaints, queries and plan complaint service
- Follow up of equipment sent for repairs
- Ensure the delivery of materials
- Monitoring the stock and re order of material when needed
- Prepare wages and attendance for technician.
- Ensure operation welfare
Qualification
- SC/HSC
- Good at MS office, Excel
Skills
- Good customer service
- Effective communication skills
- To pay attention to details
- Strong organization by managing time and responsibilities effectively