BILINGUAL (EN/FR) CUSTOMER SERVICE BANK REPRENSENTATIVE

We rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for skilled call center representatives to join our team, managing a large volume of inbound and outbound calls.

Bank call center jobs focus on assisting bank customers with a variety of services. As an inbound call center agent, your duties may include answering questions, checking the balance or status of accounts, and connecting callers with other bank personnel if they have a specific issue or require a particular service. 

Requirements and Qualifications

• Prior customer service or call center experience is preferred but not required.
• Strong communication skills, both written and verbal, with a clear and friendly telephone manner.
• Proficiency in using customer relationship management (CRM) software and other relevant computer applications.
• Ability to multitask and work in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and the ability to think critically to resolve customer issues.
• Strong interpersonal skills and a customer-centric attitude.
• Flexibility to work varying shifts, including evenings and weekends, as needed.

Get in touch with the Recruitment Team on 8002022 / 4038106 /4038125 or send us your CV. 

So be quick, give us a ring !