Operations Intern - 229990

DHL Global Forwarding Mauritius has an opening for an Operations Intern where you will be customs document management, CW milestone updates, MNS management assisting with Billing of B Files, uploading final customs documents in E-docs. Join us now in connecting people and improving lives.

CITY: Plaine Magnien, Grand Port

DESCRIPTION/RESPONSIBILITIES:
Operations Intern
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Mauritius has an opening for an Operations Intern where you will be customs document management, CW milestone updates, MNS management assisting with Billing of B Files, uploading final customs documents in E-docs.  Join us now in connecting people and improving lives.

In this Operations Intern position
• You will receive documents from customer and check for any missing paperwork.
• You will request Rajiv or Broker to check commercial invoices to check if permits are required.
• You will start permit applications (with Broker and monitor).
• You will send the documents to GSC to open the B file and scan all documents into the E-docs tab.(B files). Mark in Subject header the priority High, Medium or Low.
• You will request customs clearance for B & S files ones all documents have been received.
• You will monitor the time taken to open file by GSC and escalate if urgent.
• You will upload Bill of entry into CW E-docs once customs Bill od entry is release.
• You will obtain the correct HS code for the product if no HS code and scan this into the mail to GSC.
• You will ensure all files captured in CW has been triggered to MNS system for Broker to check.
• You will request Token to Customs Broker.
• You will assist Customs Broker to quality check the customs Bill of entry.
• You will assist Customs Broker to send back the approval token number.
• You will insert the token number on MNS system.
• You will send documents and Customs Bill of entry to the Customer for approval.
• You will process all 4 types of payment in MNS, namely Blue Account, Customers pay by cheque, Telegraph and DGF on behalf of customer.
• You will be responsible for Bill of entry monitoring and finalization.
• You will create transport booking in CW.
• You will book pickup and delivery with transporter and ensure we get the contact person’s name, surname, mobile number and the correct physical address for delivery and check delivery cut off time.

Now, here’s what we need from you
• Degree in relevant field.
• Entry level no experience needed.
• Fluent in English & French

We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?
We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization
DHL Global Forwarding will only employ those who are legally authorized to work in Mauritius. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.