Receptionist/Administrative Officer
- Plaine Wilhems
- Not disclosed
- Permanent
- Added 29/04/2024
- Closing 26/05/2024
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The job incumbent shall be responsible for handling incoming calls, greet and assist visitors, and perform various administrative tasks.
Responsibilities:
- Welcome all customers in a professional and courteous manner.
- Being alert and responsive to customers’ needs at all times.
- Attend and administer efficiently all incoming & outgoing calls and keeping records of all calls.
- Divert and transfer calls correctly to respective staffs.
- Take messages and ensure it is passed to the concerned party.
- Take messages for any employee during absence.
- Dispatching of documents.
- Record registered letters and cheques received in dispatch book and assist for bank transactions.
- Manage office supplies stock and place orders.
- Prepare regular reports on expenses and office budgets.
- Maintain and update company databases.
- Organize a filing system for important and confidential company documents.
- Answer queries by employees and clients.
- Maintain a company calendar and schedule appointments.
- Book meeting rooms as required.
- Distribute and store correspondence (e.g. letters, emails and packages).
- Prepare reports and presentations with statistical data, as assigned.
- Assist in schedule in-house and external events.
- Follow up on outstanding debts from clients by phone and/or letter according internal policy and procedures.
- All duties and responsibilities of a receptionist and administrative officer
- Perform any cognate duties as and when required.
Candidate profile:
- A Diploma or Higher School certificate with at least one year of experience
- Good communication & interpersonal skills
- Courteous, proactive and dedicated with excellent customers service skills
- Recent and clean certificate of character
- Knowledge of the legal and corporate sector would be an advantage.
- Excellent written and verbal communication skills
- Computer literate – Experience with office management software like MS Office (MS Excel and MS Word, specifically)
- Strong organization skills with a problem-solving attitude
- Attention to detail
- Hours & days of work: 8h30 to 17h during weekdays only
- Upon performance, dedication and other criteria, funding for further studies/courses is available.