Waiter

1

Take part in training and implement accordingly

2

Assist in training and motivating subordinates for which he/she is responsible

3

Be aware about the weekly/ monthly roster and abide to it

4

Ensure an efficient and high quality service to guests

5

Report customer complaints efficiently to his/her superior

6

Participate in Eco standard/sustainable responsibility set by the hotel

7

Present bill to guests and ensure that they are signed or paid and post same in WINhms

8

Ensure that all items ordered from the store are collected on a daily basis

9

Minimize wastage

10

Ensure energy saving (electricity, gas, water)

11

Attend daily briefings in his/her department and  follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for

12

Follow-up of all procedures

13

Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation

14

Perform “mise en place” of tables, service stations, as instructed by immediate superiors

15

Abide to specific service sequences as per standards when serving guests

16

Comply with all the sustainability commitments and practices implemented within business units

17

Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society