Animateur

Job Advert – Sports & Leisure Animator

Job Purpose

We are looking for an enthusiastic, energetic, and guest-oriented Sports & Leisure Animator to join our team. The successful candidate will be responsible for organising and participating in a variety of sports, leisure, and entertainment activities, ensuring guests enjoy memorable experiences throughout their stay while maintaining the hotel’s service standards.

Key Responsibilities

• Participate in departmental training sessions and implement the knowledge and skills acquired.
• Welcome guests, provide information and advice on available sports, leisure, and entertainment activities, as well as hotel facilities.
• Encourage and actively engage guests in various sports, leisure, and entertainment programmes.
• Organise, coordinate, and participate in daily sports and leisure activities, as well as evening entertainment programmes.
• Prepare and conduct customised activities and training sessions according to guests’ interests and abilities.
• Assist in the planning, preparation, and organisation of special events, evening shows, and sports activities.
• Ensure all activities are effectively organised and delivered in accordance with hotel standards.
• Interact with guests, gather feedback, handle complaints, and ensure appropriate follow-up actions are taken.
• Maintain a high level of guest service and ensure guests receive accurate and up-to-date information.
• Ensure all sound systems, multimedia equipment, musical instruments, and activity centre equipment are in good working condition.
• Assist with sound checks, equipment set-up, and technical preparations for entertainment programmes and special events.
• Monitor inventory and stock levels of activity materials and equipment, and report any breakages, defects, or losses.
• Assist with the billing and administration of additional chargeable activities.
• Identify opportunities to promote and upsell the hotel’s activities and services.
• Maintain cleanliness, tidiness, and proper organisation of all working and activity areas.
• Communicate any operational issues or unusual matters to the immediate superior and propose appropriate solutions.
• Actively contribute to the hotel’s sustainability initiatives, including responsible use of electricity and water.
• Comply with all environmental and social sustainability practices and report any concerns to the Sustainable Development Department.

Preferred Qualifications

• Certificate or Diploma in Entertainment, Performing Arts, Music, Sports & Leisure, Hospitality Management, or an equivalent qualification.
• Additional training in guest engagement, sports activities, recreation, or entertainment will be an advantage.

Preferred Experience

• Previous experience in hotel entertainment, guest activities, sports and leisure, or performing arts.
• Experience in organising and participating in sports, leisure, and evening entertainment programmes.
• Basic knowledge of sound systems, multimedia equipment, and technical operations will be an advantage.
• Previous experience in guest interaction and service delivery within the hospitality industry.

Candidate Profile

The ideal candidate should be:

• Energetic, outgoing, and enthusiastic, with a passion for entertaining and engaging with guests.
• Friendly, approachable, and customer-service oriented.
• Creative and confident in organising and leading group activities.
• A good team player with strong communication and interpersonal skills.
• Proactive, responsible, and able to work flexible hours, including evenings, weekends, and public holidays.
• Able to create a fun, safe, and welcoming environment for guests of different ages and nationalities.