Warehouse Supervisor

Warehouse Supervisor – TheShop.mu

Location: Chemical and Technical Suppliers Ltd, Riche Terre
Department: TheShop.mu
Employment Type: Full Time

WE’RE HIRING!

TheShop.mu is building its operations team in Riche Terre.

As we prepare for the relaunch of TheShop.mu, we are recruiting a Warehouse Supervisor to lead our warehouse team.

This is a hands-on leadership role. You will coordinate the complete journey of a customer order, from receiving products and preparing orders through to delivering them to our customers, while working alongside a versatile team of Warehouse Operatives.

You will also play a key part in setting up the warehouse from the ground up: organising the layout, building the stock-location system and training the team ahead of the relaunch.

Your responsibilities will include:

• Organising and supervising receiving, picking, packing, quality control and dispatch
• Allocating tasks to the team according to workload and priorities
• Making sure everyone follows our standard operating procedures
• Monitoring order accuracy, productivity and preparation times
• Overseeing stock receiving, inventory, stock rotation and replenishment
• Ensuring proper handling of ambient, chilled and frozen products, with high standards of hygiene and safety
• Coordinating vehicle loading, delivery preparation and dispatch
• Training the team, monitoring performance and identifying where support is needed
• Helping recruit and build the team of Warehouse Operatives
• Reporting operational issues and suggesting improvements
• Working directly alongside the team on picking, packing, quality checks and other tasks whenever required

Who are we looking for?

• Previous experience supervising a team in a warehouse, logistics, retail or grocery environment
• Honest, reliable and well-mannered, with a genuine commitment to excellent customer service
• A hands-on leader who is happy to roll up their sleeves and lead by example
• Strong organisational skills and attention to detail
• Ability to set clear standards and make sure they are followed
• Comfortable using computers and warehouse or order-management systems
• Knowledge of food handling and cold-chain products is an advantage
• A valid driving licence is an advantage

What matters most to us is honesty, reliability, good manners, care and a genuine commitment to providing an excellent customer experience, together with the ability to lead and support a team.

Working hours, overtime and rest days will be scheduled and compensated in accordance with applicable employment requirements.

Interested in joining TheShop.mu?
Please send your CV to [email protected]

Please note that only shortlisted candidates will be contacted for the next stage of the recruitment process.

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