Technical Engineer (Energy)

PURPOSE

To act as the technical champion for the company's Energy Segment and to support the sales team with design expertise, coordinating between sales, admin support, management and clients, so that every solar PV and hybrid project is designed accurately, delivered on time and supported after the sale.

RESPONSIBILITIES

• Know by heart the products of every brand the company represents (currently Huawei and Victron), including specifications, system combinations, compatibility and limits, and act as the reference person for sales, admin support and management.
• Keep product knowledge current, maintain a product reference sheet for the team, and train the sales team on the products and on system design.
• Ensure that what is proposed to clients is technically supported by the products.
• Support the sales team with sizing, technical proposals, system layouts and bills of materials for quotations, and join client meetings and site visits where needed.
• Design systems using PV design and simulation software (PVsyst or similar), including shading analysis and energy yield estimates, and prepare drawings and single-line diagrams (AutoCAD or similar).
• Act as the technical point of contact on each project, from signed order to handover, coordinating sales, admin support, the Electrical Supervisor, management and the client where needed.
• Prepare the technical documentation for CEB applications, and work with admin support to submit and follow them up.
• Hold the signatory rights required for larger (MSDG) projects and sign the CEB certificates for these installations.
• Ensure the company holds the standards required by the CEB for installation, including the CEB grid codes, in their current versions, and that designs and installation packs comply with them.
• Prepare equipment requirements for each project, follow supplier lead times and deliveries, and check received equipment against the order.
• Own after-sales monitoring: follow installed systems on the brand monitoring platforms, track client issues and faults through to resolution, and handle warranty cases with the brands.
• Plan maintenance visits with the Electrical Supervisor's team and check that they are carried out and recorded.
• Compare actual performance with the design, recommend optimisation actions, and produce the commissioning, maintenance and monthly client performance reports.
• Keep sales, admin support and management informed of project and after-sales status.

PROFILE

• Diploma or degree in Electrical Engineering, Renewable Energy or a related field.
• Experience in solar PV design and installation, preferably with hybrid and battery systems, and in system monitoring and performance analysis.
• Proficiency in PV design and simulation software such as PVsyst or similar, and in AutoCAD or similar.
• Holds, or is able to obtain, the installer certification required by the CEB and by the brands represented.
• Holds, or is able to obtain, the signatory rights required for larger (MSDG) projects.
• Quick learner, able to master a product range in depth and take on new brands as they are added.
• Ability to explain technical concepts clearly to sales, management and clients.
• Organised, able to manage several projects and deadlines at once.
• Valid driving licence.