Indoor Sales Representative

• Welcome and assist customers in a friendly and professional manner.
• Accompany clients throughout the nursery and shop to help them select suitable plants, pots, and gardening products.
• Provide basic advice on plant care, maintenance, and product usage.
• Actively promote and maximize sales.
• Ensure excellent customer service from arrival to checkout.
• Maintain the cleanliness, organization, and presentation of the shop, nursery, and display areas.
• Restock shelves and display areas as and when required.
• Assist with receiving, arranging, and pricing merchandise.
• Support plant maintenance activities when needed (watering, grooming, cleaning plants).
• Assist with preparing customer orders and deliveries.
• Help with deliveries and loading/unloading of products when required.
• Operate the point-of-sale system and handle customer transactions accurately.
• Prepare quotations, invoices, and sales orders accurately and in a timely manner.
• Process customer payments and maintain accurate transaction records.
• Monitor and report on sales performance, customer trends, and stock movements.
• Assist in maintaining accurate inventory records and stock counts.
• Follow up on customer enquiries, quotations, and pending orders to maximize sales opportunities.
• Work closely with the nursery team to ensure stock availability and customer satisfaction.
• Follow company procedures and health & safety guidelines.

Others:

•          Ensure that all documents are filed in a proper way.

•          Carry out any cognate duty as may be assigned to you by your Manager