Quality Officer

About the Role

Support the operations team and work closely with the Veranda Resorts Quality Team to uphold food safety, hygiene, and quality standards across the hotel.

Key Responsibilities

• Deliver food safety and hygiene training to staff.
• Conduct daily inspections of kitchens, buffets, bars, and storage areas.
• Monitor food temperatures and ensure appropriate corrective actions are implemented.
• Maintain allergen matrices and Standard Operating Procedures (SOPs).
• Follow up on guest complaints and prepare monthly quality reports.
• Manage Kitchen Department attendance and duty rosters on Vipertex.

Candidate Profile

• Bachelor's degree in Food Hygiene, Quality Management, Hotel Management, or an equivalent qualification.
• Minimum of 1 year of relevant work experience.
• Fluent in both English and French.
• Good IT skills.