Human Resources Specialist | Heritage Awali

Overview of the Role 🔍

Support the delivery of HR activities, ensuring effective employee relations, performance management, HR administration, compliance and team member development and well-being.

Key Responsibilities 📋

People Management & Employee Relations

•    Support HODs and supervisors in managing, motivating and developing their teams.

•    Advise management on HR matters and handle employee grievances within company policies and labour legislation.

•    Conduct exit and return-to-work interviews and gather employee feedback for continuous improvement.

•    Support the implementation of employee engagement surveys, welfare initiatives and CSR activities.

Performance Management & Training

•    Support the implementation, monitoring and continuous improvement of the Performance Management System (PMS).

•    Identify training needs in collaboration with HODs and the Training Manager.

•    Monitor team performance and support the development of a performance-driven culture.

Recruitment & HR Administration

•    Participate in the recruitment and selection process.

•    Ensure salary increases and promotions comply with established SOPs and update HR records accordingly.

•    Liaise with the Payroll Team on payroll-related matters.

•    Prepare and maintain HR statistics, KPI reports and periodic HR reports.

•    Assist the HR Manager with monthly, quarterly and annual reporting, as well as budget preparation and monitoring.

HR Policies, Compliance & Employee Support

•    Implement and communicate HR policies, procedures and relevant updates to employees.

•    Ensure compliance with company standards, procedures and prevailing labour legislation.

•    Support the implementation of the Quality Management System within departments.

•    Participate in Health & Safety Committee meetings and follow up on related actions.

Staff Welfare & Facilities

•    Coordinate staff welfare activities, events and committee initiatives.

•    Monitor uniform and accessory procurement in line with the approved budget.

•    Oversee the day-to-day operations and cleanliness of staff canteens, quarters and locker rooms.

•    Coordinate employee transportation with service providers and address related issues.

Ideal Candidate Profile 🎯

•    Diploma or Degree in Human Resource Management or a related field.

•    Previous experience in a Human Resources management role.

•    Sound knowledge of HR policies, practices, labour legislation and current HR trends.

•    Experience in conflict resolution, disciplinary procedures and workplace investigations would be an advantage.

•    Strong leadership, communication, interpersonal and negotiation skills.

•    Fluent in both English and French.

What's in it for you? 🎁

•    Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.

•    24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.

•    Pension Scheme – Enjoy a pension plan with company contributions for your future.

•    Company Doctor Services – Free on-site medical consultations for your health needs.

•    Performance Bonus – Earn a bonus for your hard work.

•    Exclusive Employee Discounts – Benefit from a wide range of discounts with MyExperience Mobile App.

•    Wedding & Newborn Gifts – Celebrate major life events with special company gifts.

•    Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.

•    Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.

•    Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.

•    Learning & Development – Grow with training and development opportunities through our Training Academy.