Human Resource Administrator

Department: Human Resources
Employment Type: Full-Time
Position Level: Non-Managerial

Job Purpose

The Human Resource Assistant will provide administrative and operational support to the Human Resources function, with particular emphasis on sales team scheduling, employee administration, coordination with Sales Managers, and the implementation and follow-up of company disciplinary procedures.

The position is non-managerial and does not involve managing employees, supervising teams, or making independent management decisions.

Key Responsibilities

• Sales Team Scheduling: Prepare, coordinate, and maintain sales team schedules in consultation with Sales Managers, ensuring proper coverage and communication of changes.

• HR Administration: Maintain employee records, attendance information, leave records, HR documentation, and other personnel files.

• Sales Management Coordination:Serve as the administrative liaison between Human Resources and Sales Managers, following up on scheduling, attendance, employee matters, and operational requirements.

• Disciplinary Administration:Document disciplinary incidents, prepare relevant correspondence, maintain confidential disciplinary records, coordinate meetings, and follow up on actions in accordance with company policies and management instructions.

• Employee Support: Assist employees with routine HR-related queries and direct more complex matters to the appropriate manager.

• HR Documentation and Reporting:Prepare routine HR reports, track outstanding administrative matters, and ensure employee documentation is accurate and up to date.

• General Administration: Support onboarding documentation, employee file updates, internal communications, and other HR administrative/cognate duties as required.

Requirements and Qualifications

• Minimum of three years’ relevant experience in Human Resources, HR administration, or a similar administrative role.
• Strong organisational, administrative, and coordination skills.
• Smart, proactive, practical, and able to anticipate issues and follow through on tasks.
• Excellent communication and interpersonal skills, particularly when dealing with Sales Managers and employees.
• Strong attention to detail and the ability to handle confidential information with discretion.
• Good time management and the ability to manage multiple administrative priorities.
• Proficiency in Microsoft Office and HR administrative systems.
• Ability to work independently within established procedures and report to the appropriate manager.

Key Competencies

Organisation, reliability, discretion, initiative, problem-solving, accuracy, and effective communication.

Reporting Line: To the Director.