Executive Housekeeper

Core Responsibilities:

• Lead and oversee daily housekeeping operations across guestrooms, public areas and back-of-house areas.
• Ensure room inspections, cleanliness and room readiness meet hotel standards.
• Manage, coach and develop the housekeeping team.
• Plan manpower, duty rosters and departmental operations.
• Manage linen, amenities, equipment, chemicals and departmental inventories.
• Monitor departmental costs, productivity and resource utilisation.
• Handle guest requests and complaints professionally.
• Coordinate closely with Front Office, Engineering and other departments.
• Ensure compliance with hotel SOPs, hygiene, health & safety and quality standards

Core Profile:

• Minimum 5 years' housekeeping experience in a hotel environment.
• Previous experience as Executive Housekeeper / Assistant Executive Housekeeper or in a similar senior role.
• Experience in a 4-star or 5-star hotel preferred.
• Diploma/Degree in Hospitality or Hotel
• Management is an advantage.
• Strong leadership, organisational and communication skills.
• Good knowledge of housekeeping operations, cost control and hotel standards.
• Computer literate with knowledge of MS Office and Hotel PMS.
• Flexible to work shifts, weekends and public holidays.