Analyst - Integration

Join us as an Analyst – Integration and be part of our digital transformation journey. You'll help manage and enhance key integration platforms, including the IPS, ESB, and core banking interfaces, while contributing to innovative technology initiatives that improve customer and business experiences.

Responsibilities:

• Support and maintain integrations between internal applications, core banking systems, and third-party platforms.
• Collaborate with business stakeholders to identify opportunities for system improvements and support the implementation of new solutions.
• Monitor, support, and optimize the day-to-day operations of the Instant Payment Switch (IPS).
• Manage and maintain IPS integrations with core banking, card management, mobile banking, web banking, and other enterprise systems.
• Investigate, troubleshoot, and resolve IPS interface issues and transaction errors.
• Implement system enhancements, upgrades, and configuration changes for IPS platforms.
• Support the administration, monitoring, and continuous improvement of the Enterprise Service Bus (ESB).
• Develop and implement ESB integrations, enhancements, and changes based on business and operational requirements.
• Design, develop, and support Robotic Process Automation (RPA) solutions to streamline business processes.
• Build, maintain, and enhance workflows across core banking and supporting systems.
• Develop reports, dashboards, and data visualizations to meet business and operational needs.
• Configure and implement workflow solutions using low-code and no-code platforms.
• Manage API integrations and interfaces between the core banking system and external service providers, including credit bureaus, SMS gateways, and other third-party vendors.
• Provide technical support for IT deployments and system enhancements across the Group's international operations.
• Administer and maintain WSO2 configurations and integration services.
• Share knowledge, mentor team members, and contribute to a culture of continuous learning and collaboration.
• Stay informed on emerging technologies and recommend innovative solutions that support the Company's digital transformation objectives.
• Perform any other related duties as assigned.

Qualifications

• A Bachelor's degree in Information Technology, Computer Science or a related field (or an equivalent combination of education and relevant experience).
• At least 1 year of experience in systems integration, application support, software development, or a related IT role.
• Exposure to Instant Payment Switch (IPS) platforms, payment systems, system integrations, or enterprise applications would be a strong advantage.

• To thrive in this role, it would be beneficial to have experience or knowledge in some of the following areas:

  • JavaScript, JSON scripting, microservices, REST APIs, and system integrations.
  • .NET, C#, webhooks, and related development frameworks.
  • SQL and PL/SQL for database querying, analysis, and troubleshooting.
  • Robotic Process Automation (RPA), including the management and support of automation bots.
  • Debugging scripts, system integrations, and API-related issues.
  • Configuring and managing cron jobs, schedulers, and automated processes.