Food Hygiene & Quality Assurance Coordinator

The successful incumbent will:

• Implement, monitor, and maintain food safety management systems (e.g., HACCP, SOPs).
• Conduct regular internal audits, inspections, and hygiene assessments of facilities, processes, and personnel.
• Identify non-conformances, prepare corrective and preventive action plans, and follow up on implementation.
• Support external audits and inspections by regulatory authorities or certification bodies.
• Investigate food safety incidents, guest complaints related to food hygiene, and near-misses.
• Monitor temperature control, food storage, allergen management, and cross-contamination prevention.
• Oversee cleaning and sanitation programs, pest control, waste management, and personal hygiene practices.
• Conduct induction training for new employees and refresher training for existing Team Members.
• Maintain accurate training records and ensure staff certifications are valid and up to date.
• Prepare departments for internal, brand, and external audits and inspections.
• Liaise with local health authorities and support official inspections.
• Maintain documentation, records, and reports related to food safety and hygiene.
• Track audit scores and develop action plans to improve performance.

QUALIFICATIONS

• Degree in Food Science, Food Technology, Hospitality Management, or a related field.
• Higher School Certificate (HSC) or Certificate in Hotel Management.

PREVIOUS EXPERIENCE

• A minimum of 3 years of working experience in the hospitality industry.

OTHER REQUIREMENTS

• High level of integrity and confidentiality.
• Highly creative and innovative.
• Exceptional organisational and multitasking abilities, even in high-pressure situations.
• Excellent interpersonal skills to collaborate effectively with clients, vendors, and colleagues.
• Ability to work independently and with the team.
• May be required to work during odd hours, as required by the event schedule.
• A clean certificate of character is a must.