Team Leader - SME & Factoring Business Development

Company Description

Cim Finance is a leading non-bank financial institution in Mauritius, where we empower lives through inclusive finance. With nearly four decades of experience in Mauritius, we’re building the future of financial services through innovation, technology and talented people. Guided by our PACE values of Passion, Agility, Collaboration and Excellence, we offer an inclusive workplace where you can grow, contribute and make an impact.

Job Description

Cim Finance is looking for a Team Leader - SME & Factoring Business Development to help grow our SME and Factoring business and lead a team of Business Development Executives.

In this role, you will turn business development strategies into results by identifying new opportunities, building strong client and partner relationships, and supporting your team to achieve sales, portfolio growth and profitability objectives. You will work across Cim Finance products while keeping a close eye on market trends and opportunities.

You will also play an important leadership role, providing practical coaching, guidance and feedback to help the team perform at its best. Working closely with senior management and internal teams, you will contribute to an efficient client experience and the continued growth of Cim Finance's B2B activities.

Key Job Responsibilities

• Lead and support the SME and Factoring sales team to achieve agreed sales, portfolio growth, revenue and profitability objectives.
• Develop and implement business development strategies.
• Identify new market opportunities, prospective clients, partnerships and referral channels that can generate sustainable business growth. 
• Coach, mentor and support Business Development Executives through regular performance discussions, field support and practical guidance throughout the sales process. 
• Monitor sales pipelines, conversion rates and portfolio performance, helping the team progress opportunities and meet individual and collective targets.
• Build strong relationships with SME and corporate clients, accountants, consultants, industry associations, business partners and other referral sources.
• Support business generation through client meetings, networking activities, workshops and other market engagement initiatives.
• Guide the team on client proposals, deal structuring and credit requests, and review recommendations before they progress through the approval process.
• Help ensure client onboarding, KYC, due diligence, agreements and supporting documentation are accurate, complete and aligned with internal requirements.
• Maintain a strong understanding of the SME and corporate market, identifying emerging trends, competitive developments and opportunities that could influence business performance.
• Promote relevant Cim Finance products and services through cross-selling and referrals, with a focus on addressing clients' business needs.
• Work closely with internal stakeholders to improve turnaround times, resolve outstanding client matters and deliver service in line with agreed standards.
• Prepare and present meaningful updates on sales performance, portfolio growth, pipelines and market developments to support management decisions.
• Contribute ideas that improve sales effectiveness, operational efficiency, client experience and team performance.

Skills & Capabilities:

• At least 5 years of relevant sales experience.
• Experience in factoring would be an advantage.
• Previous management experience within a team-based finance environment would be an advantage.
• Proven experience working with SME and corporate clients and understanding their business and financing requirements.
• Good understanding of risk management and the ability to interpret financial analysis.
• Strong planning, organisation and presentation skills.
• Strong negotiation and influencing skills, with the ability to build productive client and stakeholder relationships.
• Clear and confident written and verbal communication skills.
• Comfortable using Microsoft Office tools.
• A collaborative leadership approach, sound business judgement, accountability and a focus on delivering results.
• An innovative mindset and willingness to identify better ways of working.

Qualifications

• A degree in a business or finance-related field is advantageous