Senior Payroll Officer

 The Senior Payroll Officer will be responsible for the accurate and timely processing of payroll for our clients. This role requires a high level of attention to detail, strong organizational skills, and the ability to work under pressure in a fast-paced environment.  

Specific deliverables for the role include, but are not limited to:

• Effective Payroll Processing Function:
o Ensure accurate and timely processing of payroll, including gross-to-net calculations, calculation of
terminations, on-boarding of new hires, calculation of wages, recording of salaries, bonuses,
overtime, deductions, and other relevant factors.
o Manage the end-to-end payroll process, maintaining and updating the payroll system.
o Administer the payroll process accurately and on time, including issuing pay slips or direct deposits,
and handling any payroll-related issues or discrepancies.
• Compliance and Regulations:
o Apply applicable country rules and statutory compliance. Ensure that all payroll taxes, health
insurance, social insurance, pension, and any other applicable statutory items are calculated and
tracked correctly.
o Manage quarterly payroll tax filing process for clients and ensure that returns submitted are
accurate and deadlines are met.
• Benefits & Payments Administration:
o Ensure accurate record-keeping, tracking, reconciliation and adjustment submission of employee
benefits, including health insurance, social insurance, pension, and any other applicable benefits.
o Timeously and accurately load payments to clients' counterparties (salaries, benefits, etc).
• Record-keeping:
o Maintain accurate payroll records for compliance and auditing purposes. This includes keeping
detailed records of employee and payroll data such as employee information, bank account
information, rates, taxes, deductions, and benefits, in compliance with data privacy and security regulations.  

Reporting and Analysis:
o Generate various payroll reports for client, team members, management, and accounting purposes.
These reports may include payroll summaries, pay slips, bank reports, multi-period reports, tax
filings, and year-end reports.
o Review of payroll reports for medium to high-risk clients, management, and auditing purposes, and
analysing payroll data to identify trends, discrepancies, or areas for improvement.
o Reconciliation of payroll accounts and ensure accurate reporting.
• Communication:
o Effective communication with clients. Address and resolve payroll-related queries.
o Liaise with staff and management on payroll related queries and resolution thereof.
o Effective collaboration within the Acumen team.
• Client Management:
o Manage a portfolio of medium to high-risk clients and be responsible for the cross review of low to
high-risk clients. Medium to high-risk clients include those with complex payroll requirements, large
employee headcounts, and specific compliance needs. These clients often require tailored payroll
solutions, detailed reporting, and frequent communication to ensure their unique needs are met.
o Act as a liaison between the company and the client, ensuring clear communication regarding
payroll processing, deadlines, and any relevant information.
• Problem Resolution: Resolve payroll-related discrepancies, errors, and issues. This may involve
investigating discrepancies, reconciling payroll accounts, and making any necessary adjustments.
• Technology Utilization:
o Utilize payroll software and other relevant technologies for efficient payroll processing. Proficient in
using payroll software and other company tools such as ZOHO to streamline processes and ensure
accuracy.
o Utilize company software (such as O365) for efficient payroll functioning, and other relevant tasks.
• Audits and Reviews: Assist with internal and external payroll audits and reviews to ensure accuracy and
compliance with regulatory requirements.
• Training and Development:
o Complete training course and be fully engaged. Roll out changes immediately and effectively.
o Identify opportunities to streamline payroll processes, improve efficiency, and reduce costs while
maintaining accuracy and compliance.
• Acumen Policies: Adhere to internal controls and company processes, procedures and policies.

• Supervision: Works autonomously with minimal supervision.

Requirements:

• Diploma or tertiary qualification (bachelor’s degree) in accounting, finance, or a related field.

• Minimum of 5 to 6 years’ experience in payroll administration, preferably with experience in managing
multiple payrolls.
• Advanced computer literacy, including proficiency in payroll software and Microsoft Office Suite,
specifically Microsoft Excel.
• Strong numeric acumen and attention to detail.
• Excellent organizational and time management skills.
• Ability to work under pressure, entirely own allocated tasks and meet tight deadlines.
• Ability to work autonomously and apply technical and professional principles and practices as needed to
solve problems and recommend solutions.
• Ability to mentor junior members of the team, without having a direct chain of command.
• Strong communication skills, both written and verbal.
• Ability to maintain confidentiality with sensitive payroll information.