Receptionist

At Reneworld, we value teamwork, growth, and excellence, creating an environment where everyone can thrive and make a real impact. Our passionate team works every day to deliver reliable, high-performing, and future-ready solutions that empower homes and businesses to embrace energy independence. Reneworld Ltd is currently looking for a receptionist to join our dynamic and purpose-driven team.

The Receptionist serves as the first point of contact for visitors, clients, and business partners, and ensuring the smooth day-to-day functioning of the office environment. The position also provides basic administrative assistance to the HR Department, coordinates business travel arrangements, and supports office.

MAIN DUTIES & RESPONSIBILITIES

1. Visitor and Client Management

• Welcome visitors, clients, and business partners professionally and direct them to the appropriate persons or departments.
• Offer refreshments to visitors upon arrival.
• Ensure visitors are received in a courteous and professional manner.
• Notify relevant employees of visitors' arrival and facilitate their reception.

2. Telephone Management

• Answer incoming calls, screen them when necessary, and transfer them to the appropriate persons.
• Record and relay messages accurately and promptly.
• Provide general information to callers and always ensure professional telephone etiquette.

3. Administrative Support

• Maintain the boardrooms calendar and handle meeting room bookings.
• Assist with the preparation of meeting rooms and ensure that the necessary arrangements are made before meetings.
• Coordinate maintenance requests for the Head Office, Concept Store, and other units of Reneworld Ltd, where applicable.
• Monitor office supplies, maintain basic inventory records, and ensure timely replenishment.
• Arrange accommodation and transportation for employees travelling on business, including hotel bookings, transfers, and other related logistics.

4. HR Administrative Support and Filing

• Maintain the proper organisation of HR administrative files and records.
• Support the HR team with basic data entry and document tracking, as required.
• Ensure that confidential employee documents are handled discreetly and stored appropriately.

5. Mail and Courier Management

• Receive, sort, record, and distribute incoming mail, parcels, and courier deliveries to the relevant departments or employees.
• Arrange outgoing mail and courier services when required.

6. Reception and Office Environment

• Ensure that the reception area remains clean, tidy, welcoming, and well organised.
• Monitor the general condition of the reception area and meeting rooms and report any maintenance or housekeeping requirements.
• Coordinate with the relevant service providers or internal teams to address office-related issues.
• Ensure that office facilities and common areas are maintained in a professional and presentable condition.

7. Support to Other Units

• Provide support to the Head Office, Concept Store, and other units of Reneworld Ltd, as assigned.
• Perform other related administrative duties as may be assigned by the supervisor.

SKILLS & COMPETENCIES

1. Good organisational skills and the ability to prioritise tasks effectively.
2. Strong interpersonal and communication skills.
3. Professional presentation, grooming, and customer service orientation.
4. Positive attitude, reliability, and willingness to assist others.
5. Good attention to detail and accuracy in handling documents and information.
6. Ability to handle confidential information with discretion.
7. Good coordination skills and the ability to manage multiple tasks.
8. Ability to work independently while contributing effectively to the team.

Management reserves the right to contact only the best candidates