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Associate Engineer
Full-timeOn-site
- Moka
- Not disclosed
- Posted Oct 14, 2026
- Closing 13/11/2026
- ICT / IT / Web
- It Support
- End User Support
- Infrastructure
- IT
Sector
Skills
Job Description
Responsibilities:
- Provide end user IT support for matters related to desktop/ laptop and peripherals: printer, telephone, mobile services and specific business applications;
- Involve in basic network configuration and maintenance;
- Telephony: Installing and troubleshooting VOIP Phone and Configuring mobile services;
- Ensure Antivirus are up to date;
- troubleshoot and update;
- Manage IT Asset inventory;
- Assist in the preparation ofIT Budget;
- Involve in IT Procurement process;
- Liaise with suppliers for quotation request and L2 technical support.
Qualifications:
- Diploma in Information Technology;
- Versatile on Microsoft Technology platforms;
- Related experience and training in troubleshooting and providing IT End User Support;
- Basic Knowledge of Networking and M365;
- Excellent customer service skills;
- Good diagnostic, problem solving and time management skills;
- Ability to grasp new processes, services and concepts quickly;
- Excellent written, verbal and interpersonal communication skills in both English & French