Full-timeOn-site

Associate Engineer

at Eclosia Technology Services

  • Moka
  • Not disclosed
  • Posted Oct 14, 2026
  • Closing 13/11/2026
CategorySkills
  • It Support
  • End User Support
  • Infrastructure
  • IT

Job description

Responsibilities:

  • Provide end user IT support for matters related to desktop/ laptop and peripherals: printer, telephone, mobile services and specific business applications;
  • Involve in basic network configuration and maintenance;
  • Telephony: Installing and troubleshooting VOIP Phone and Configuring mobile services;
  • Ensure Antivirus are up to date;
  • troubleshoot and update;
  • Manage IT Asset inventory;
  • Assist in the preparation ofIT Budget;
  • Involve in IT Procurement process;
  • Liaise with suppliers for quotation request and L2 technical support.
Qualifications:
  • Diploma in Information Technology;
  • Versatile on Microsoft Technology platforms;
  • Related experience and training in troubleshooting and providing IT End User Support;
  • Basic Knowledge of Networking and M365;
  • Excellent customer service skills;
  • Good diagnostic, problem solving and time management skills;
  • Ability to grasp new processes, services and concepts quickly;
  • Excellent written, verbal and interpersonal communication skills in both English & French