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Executive Housekeeper
Full-timeOn-site
- Pamplemousses
- Salary not disclosed
- Posted Oct 14, 2026
- Closing 13/11/2026
- Tourism / Travel
- Executive Housekeeper
- Housekeeping Manager
- Hotel Housekeeper
- Tourism Jobs
Sector
Skills
Job Description
Job Description
- Directs and co-ordinates all subordinate housekeeping staff to ensure that all day to day operational matters are handled on time and that guest expectation are met.
- Co-ordinates with front office to ensure that rooms are serviced and turned down according to guests requirements, and vacant rooms are cleaned for new arrivals.
- Monitors the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards.
- Maintains systems to be able to handle day to day guest requests quickly and efficiently.
- Prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources.
- Ensures employee uniforms are in good condition and laundered as per hotel standards.
- Ensure guest laundry is laundered and delivered as per hotel standards, and guests are billed accordingly.
- Maintains par stocks for all housekeeping operating equipment and supplies and re-orders as required.
- Monitors the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality.
- . Oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations.
- Directs and co-ordinates the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly.
- Administers the hotels ‘Lost and Found’ system.
- Administers the hotel’s baby-sitting service.
- Directs and co-ordinates all activities of the laundry.
- Prepares, monitors and controls the hotel’s annual Housekeeping budget.
- Maintain efficient administration within the department preparing and submitting operational reports on time.
- Ensures that employees are selected, trained, evaluated and rewarded in compliance with existing employee management system.
- Coaches, counsels, disciplines and develops subordinate employees.
General
- Contributes to the morale and team spirit of the hotel by maintaining effective relationships with hotel colleagues.
- Performs any additional duties as directed by the General Manager.
- Stays current with developments in the field of Housekeeping, and makes appropriate suggestions and recommendations to the General Manager.
- Is fully conversant with all health and safety, fire and emergency procedures.
- Maintains a high standard of personal hygiene, dress, uniform and body language.
- Is polite and professional in any situation where the image or reputation of the hotel is represented.
- Attends meetings and training as required by the General Manager.
- Ensure that all activities are carried out honestly, ethically and within the parameters of local Law.
- Interacts with guests actively soliciting their feedback.
Job Knowledge
Qualification:
- Hold a Diploma or Degree in Hospitality Management, Hotel Management, Housekeeping Management, or a related field.
Experience:
- A minimum of 3 years of experience in a similar position.
- Proven experience in housekeeping operations management, including rooms, public areas, laundry, and linen control.