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IT SUPPORT OFFICER

atREHM Grinaker Construction Company Ltd
Full-timeOn-site
  • Pamplemousses
  • Rs 31,000 – Rs 40,000
  • Posted Oct 13, 2026
  • Closing 12/11/2026

    Sector

  • ICT / IT / Web

    • Skills

  • It Support
  • Technical Support
  • Support Officer
  • Systems Support

Job Description

ACTIVITIES:
  • Provide IT support for hardware, software, network, email, printing, and connectivity issues.
  • Install, configure, and maintain Windows operating systems, Microsoft 365, and business applications.
  • Prepare, deploy, service, and troubleshoot laptops and IT equipment.
  • Manage IT assets, including tracking, transfers, repairs, and disposals.
  • Administer company software licences and monitor renewals.
  • Support and maintain CCTV cameras, NVRs, and other security equipment.
  • Manage and resolve user requests through the IT ticketing system.
  • Coordinate with vendors for equipment repairs and replacements.
  • Provide IT support to both Head Office and construction sites.
  • Prepare monthly IT activity and asset management reports.
  • Assist the IT Manager with IT projects and initiatives.
REQUIREMENTS:
  •  BSc in Computer Science, Information Technology or a related field. 

  • Or a relevant diploma with at least 3 years' IT support experience.

  •  2+ years’ experience in computer hardware/software support role, O365 apps, troubleshooting, MS Windows, MS 365 admin portal and suited to the cloud direction.  

  • Problem solving skills.

  • The ability to priorities workload.

  • Report writing skills.

  • Responsible and reliable with company equipment.

  • Organized, with good record-keeping.

  • Excellent listening and questioning skills.

  • Valid driving license.