Senior - Client Administration

We are looking for a dynamic, organised and proactive Senior Client Admnistrator to join our team in Mauritius.

This role is suited to someone with experience in the Global Business sector who is comfortable managing multiple priorities, interacting directly with clients and professional counterparties, and taking ownership of matters from initiation through to completion.

Key Responsibilities

• Manage a portfolio of GBCs, Authorised Companies, Domestic Companies, Trusts and Foundation, ensuring matters are handled accurately and within agreed timelines.
• Handle corporate secretarial and administrative matters, including incorporations, onboarding, statutory filings, changes in corporate structures and maintenance of company records.
• Coordinate bank account openings and liaise with banks in relation to client accounts and transaction-related matters.
• Review and process client transactions and ensure that the required supporting documentation and internal approvals are obtained.
• Maintain complete and up-to-date client files, CRM records, timesheets and statutory documentation.
• Work closely with the Compliance Team to ensure adherence to AML/CFT, FATCA/CRS and other applicable legal and regulatory requirements.
• Assist with periodic file reviews, compliance monitoring, audits and regulatory inspections.
• Liaise professionally with clients, banks, lawyers, auditors, regulators and other service providers.
• Monitor outstanding client matters and fees and follow up as required.
• Handle client queries, complaints, risk matters and other ad hoc assignments efficiently and professionally.
• Ensure a consistently high level of responsiveness, accuracy and client service.
• Work collaboratively with other members of the team and contribute towards the continuous improvement of internal processes and service standards.

Candidate Profile

The ideal candidate should possess a degree in Law and Management, Accounting and Finance, or another relevant field. ICSA qualifications, whether partly or fully completed, would be an advantage.

Candidates should have a minimum of 4 years' experience within the Global Business sector, preferably with exposure to corporate administration, company secretarial work and client portfolio management.

Fluency in both written and spoken English and French is required.

We are looking for someone who is:

• Dynamic, committed and proactive;
• Highly organised with strong attention to detail;
• Able to manage multiple priorities and work effectively under deadlines;
• A strong communicator with excellent interpersonal skills;
• Client-focused and committed to delivering a high standard of service;
• Adaptable and willing to take ownership of responsibilities;
• A collaborative team player with a positive and solution-oriented approach; and
• Keen to learn, develop and take on increasing responsibility.