PA to Hotel Manager

Works closely with the Hotel Manager to provide administrative support and helps him / her to make the best use of his / her time by dealing with secretarial, clerical and administrative tasks and follow up relevant issues with Head of Departments

Take part in training and implement accordingly

Play an active role in the teamKeep his superior informed about all unusual matters concerning any plans affecting his/her area

Meet and greets visitors at all levels of seniorityEnsure high level of quality services are delivered at all timesEstablish and maintain effective employee relations

Prepare requisitions of non-stock items (office amenities….)

Compile KPIs report for all HODs as and when necessary

Prepare gift voucher and stock request (stationeries) on WinHms systemPrepare requisitions of non stock items (office amenities….) as and when necessary

Draft, prepare and process a variety of documents, including letters, presentations, minutes of meetings and statistical reports

Proactively filter, respond to and follow through on all queries and calls as well as open, sort and distribute emails as/when required

Forward GSQ to relevant department and does follow up accordingly

Proactively schedule and manage the HM’s agenda

Devise and maintain office systems, including data management, accurate and confidential filing, etc…

Screening telephone calls, enquiries and requests and handling them when appropriate

Arrange travel and accommodation of managers whenever necessary

Organize and attending meetings and ensuring the manager is well prepared for meetingsProvide general assistance during presentations

Input duty Roster for HODs on system and update if necessary

Organize and storing paperwork, documents and computer based information

Attend and monitor requests for offers/sponsorships of hotel

Coordinate events, prepare invitations, follow up and liaise with Security for access purposes as and when required

Comply with all the sustainability commitments and practices implemented within business units

Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society