Job Title: Spare Parts Manager

Job Summary:

The Spare Parts Manager leads and manages the parts department to ensure timely availability of spare parts, optimal inventory, and strong customer satisfaction. The role involves coordinating with suppliers, maintaining stock levels, supporting after-sales operations, developing pricing strategies and actively managing a sales team to achieve sales targets.

Key Responsibilities:

• Manage daily operations of the spare parts department, ensuring efficient workflow and customer satisfaction.
• Motivate and manage the parts sales team to deliver excellent customer service and meet performance targets.
• Develop and implement inventory management strategies to minimize stockouts and overstock.
• Source, order, and track parts from suppliers while negotiating favourable terms and lead times.
• Coordinate closely with the service and sales departments to anticipate and meet parts requirements.
• Analyze parts demand trends and prepare regular reports on stock movement, turnover, and profitability.
• Manage pricing strategies, prepare costings and maintain accurate parts databases.
• Ensure compliance with company policies, safety standards, and manufacturer guidelines.

Qualifications and Skills:

• Degree in Mechanical Engineering, Supply Chain, or related field.
• 5+ years experience in spare parts, after-sales, or inventory operations, preferably in heavy equipment
• Strong knowledge of inventory systems and ERP software.
• Excellent negotiation, communication, team management and leadership skills.
• Analytical mindset with attention to accuracy and cost control.