The Customer Service Assistant in the leasing team is tasked with meeting customer satisfaction of both internal and external customers as well as providing support to the Sales team.
To manage the customer relationship and sales ledger of a portfolio of clients in the Factoring department with average turnover greater than 20 million or clients with higher debtor concentration and risk, while assuring good customer service and cross sell CIM products.
Cim Finance is looking for self motivated outdoor clerks to assist in visiting overdue debtors to collect arrears or repossess articles. Successful candidates will work autonomously and be responsible to plan their day to ensure the most efficient and effective collections.
The Contact Centre Officer's job is to ensure the smooth running of the Contact Centre. He/she needs to ensure the service level agreements are met and that excellent service is delivered through an engaged and committed workforce.
The role of Team Leader Customer Accounts is to build and sustain effective working relationships with customers while ensuring control over new potential delinquent accounts and safeguard the companies interests.