Valet

Housekeeping Operations

•           Replenishes bathroom amenities as per instructions.

•           Checks if mini-bar needs replenishment as per established checklist and guest preferences.

•           Attends to the turn-down of rooms at night and to the replenishment of the trolley for the next shift.

•           Signs room keys in and out of key book.

Cleaning Operations

•           Cleans each room, including bathroom, terrace in allocated section in accordance with the standard of cleanliness and hygiene established by the Head Housekeeper and the Hotel.

•           Cleans equipment and pantries on a regular basis making sensible use of cleaning products and chemicals.

•           Keeps the housekeeping trolley tidy and adequately replenished as per SOP(s).

•           Maintains tidiness by placing and replacing all items according to SOP.

Linen & Laundry Operations

•           Verifies that guests’ laundry is collected timely and correctly as per SOP.