Sales Representative - Spare Parts

Emcar is hiring a highly professional and dedicated Sales Representative - Spare Parts

Job Responsibilities:

• Generate leads and identify potential customers for spare parts sales. 
• Contact and engage with customers to understand their spare parts needs and requirements. 
• Provide detailed product information, pricing and technical specifications to customers. Prepare and present sales proposals and quotes to different stakeholders. 
• Negotiate and finalise sales agreements, ensuring customer satisfaction and meeting sales targets. 
• Collaborate with the internal team to ensure timely delivery of spare parts to customers. 
• Maintain and update customer databases and sales records.
• Stay up-to-date with industry trends and developments related to spare parts. 
• Attend trade shows, conferences and industry events to promote spare parts sales. 
• Build and maintain strong relationships with existing and new potential customers. 
• Provide excellent customer service by addressing inquiries, resolving issues and handling complaints. 
• Conduct market research and competitor analysis to identify sales opportunities and strategies. 
• Prepare sales reports and forecasts to track progress and identify areas for improvement.
• Collaborate with the marketing team to develop promotional materials and campaigns.
• Continuously improve product knowledge and sales techniques through training and self-development. 
• Perform related clerical duties involving elementary accounting with the responsibility for accurate maintenance of all stores operation records.
  
• Any other ad-hoc duties as instructed by After Sales Manager and/or Management. 

• SC / HSC or a related field
• At least 1 - 2 years experience in a similar role 
• Proven ability to meet and exceed sales quotas 
• Proven track record of successfully managing customer relationships 
• Excellent interpersonal skills 
• Highly self-motivated 
• Exccellent verbal and written communication skills - English & French
• Proficient in Microsoft Office and working knowledge on CRM systems 
• Valid driving license (motorcycle)
• Clean Certificate of Character is a must