SPA THERAPIST- Labourdonnais Waterfront Hotel

To provide and maintain the high standard of customer service, offering quality treatments, promoting positive images of the hotel, being pleasant, friendly and able to tackle problems or special requests made by guests. The Spa Therapist responsible to the Spa Manager.

•  Core Responsibilities:  

  • Be prompt with each appointment and perform services within the appropriate time allotted for the service.  

  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.  

  • Effectively inform and educate our guests about specific wellness concerns.  

  • Properly care for equipment and use proper amounts of product to assist with cost controls.  

  • Have complete knowledge and understanding of all services and products offered.  

  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.  

  • Perform prep work, properly clean and restock room as required.  

  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.   

  • Provide accurate, appropriate and immediate responses to all guest requests. 

  • Regularly attend, participate in and support training and staff meetings for the spa.  

  • Assist in all areas of spa operation as requested by management.  

  Desired Profile :  

   

  • School Certificate or equivalent. 

  • Friendly, outgoing and enthusiastic personality with excellent customer service skills.  

  • Excellent interpersonal communication and listening skills.  

  • Required one year experience in similar field