SHIFT SUPERVISOR
- Plaine Wilhems
- Not disclosed
- Permanent
- Added 09/10/2024
- Closing 08/11/2024
- HR Manager
Pick N Eat Ltd is currently recruiting Shift Supervisors. The SS is responsible for overseeing the operations of the restaurant during a specific shift. The primary role is to ensure the smooth functioning of the restaurant, manage employees, and provide excellent customer service.
Main Duties and Responsibilities
•Support and assist the RGM and the ARM in ensuring that the restaurant is correctly staffed in order to cater for the store’s needs. Ensure the smooth running of store operations.
•Oversee and coordinate the activities of restaurant staff during the shift, includes proper allocation of tasks, provide guidance and resolving any employee issues that might arise.
•Assist in the onboarding of new hires, the Shift Supervisor is a key contributor in the training and development of new hires and FFOs in general.
•Work closely with the RGM & ARM to achieve sustainable sales ; Conduct briefings, share targets & updates with team members.
•Ensure a safe and compliant work environment in terms of health & safety, quality and food safety procedures.
Leadership Competencies
•Goal-oriented leader with the ability to perform and multitask in fast paced environment.
•You contribute to developing people by empowering others, share your knowledge and encourage active participation of team members.
•Recognize achievements of collaborators, you motivate and provide continuous support to them.
•You set example for your peers by showing discipline, with a meticulous and organized approach
•Good communication skills, strong interpersonal and conflict resolution skills.
Profile
•IT Literate (Conversant with Office Tools & AX, Gaap, Ursula, The Vault, GEM , HME)
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