Professional Service Engineer - EMEA

Given our business model where our customers pay us over time, Customer Success is absolutely vital to our customers deriving long-term value from our platform.

Core Responsibilities

• Understand the customer requirements and deliverables and create solution design deliverables
• Present cloud security proposed solutions to the Customer
• Create and deliver detailed and professional level documentation
• Understand System integration with SSO, AD, Virtual Machines, containers
• Understand Web Proxies, Cloud API's, Firewalls, VPN & DLP solutions
• Create evaluation test plans
• Self-Project Manage and deliver services on-time
• Create knowledge documentation and deliver hands-on knowledge transfer sessions to the Customer
• Working closely with customers and their Technical Team

Job Requirements

• 5+ years of experience as a Professional Services Consultant with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
• Excellent knowledge and prior experience implementing network security technologies including but not limited to:  Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways
• Demonstrable experience with systems installation, configuration and administration UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable), MDM, Cloud APIs, strong Networking concepts
• Data Encryption technologies
• SIEM, Load Balancing Technologies
• Network and Security Architecture Experience
• Scripting Language (Python, bash)
• Data compliance regulations understanding: GDPR, HIPAA, PCI, PII, ITAR, GLBA, SOX, etc.
• Experience with working with Fortune 500 companies
• Travel required up to 33%.