We are seeking a dynamic and experienced Operations Manager to oversee the daily operations of our restaurants and cafes . The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in managing high-end dining establishments.
ey Responsibilities:
Oversee all restaurant operations, ensuring smooth day-to-day service.
Lead and manage front-of-house and kitchen teams to deliver exceptional guest experiences.
Monitor and improve operational efficiency, quality standards, and cost control.
Manage staffing, including recruitment, training, scheduling, and performance reviews.
Ensure compliance with health, safety, and hygiene regulations.
Handle customer feedback and resolve service issues promptly.
Collaborate with the culinary team to enhance menu offerings and service strategies.
Requirements:
Proven experience in restaurant or hospitality operations management.
Strong leadership, organizational, and communication skills.
Ability to work under pressure in a fast-paced environment.
Knowledge of restaurant POS systems and operational processes.
Customer-focused mindset with a commitment to service excellence.
If you are passionate about creating memorable dining experiences and have the skills to lead a team to success, we would love to hear from you!