KYC OFFICER

Are you a proactive person and have experience in the customer service/ call centre? Come an join us.

Roles & Responsibilities

Data /Contract verification

• Validation of compulsory documents.
• Scrutinize all policyholder’s information with an objective to be aligned with data format standard of the company.

New policyholder Communication

• Communicate the services offered to the new sign up clients.
• Explain our Rules, Terms and Conditions to the new clients

Follow-up / Referrals

• Follow up with clients for referrals

Reporting

• Daily reporting on Quality Call to reporting line.
• Generate occurrence report on a monthly basis