Front Office - Concierge
- Riviere du Rempart
- Negotiable
- Permanent
- Added 30/11/2024
- Closing 30/12/2024
- Davina Gujadhur
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To assist guests with reservations and queries, supervise guest arrival / departure, co-ordinate special requests and organise the delivery of guests’ luggage with porters under the supervision of the Head Concierge.
- Takes reservations of guests for restaurants and tours.
- Books excursions, excluding Ground Operator Tours, when requested directly by guests.
- Arranges external bookings with F&B Department.
- Checks on daily events, entertainment and sports activities to accurately inform guests.
- Liaises with Guest Relations for the sales of outings.
- Communicates guests’ likes and dislikes to Reception and Guest Relations, so as to update guests’ history files.