Junior Data Operator - (RR000100)

As a Junior Data Operator, you'll support the team in extracting and processing necessary information from the client's Data Management System (DMS) to produce detailed reports efficiently.

Summary of Role

The legal process outsourcing team performs routine maintenance and management of intellectual property management portfolio (such as trademarks and patents). As a Junior Data Operator, you'll support the team in extracting and processing necessary information from the client's Data Management System (DMS) to produce detailed reports efficiently.

Role and Responsibilities

• Extract relevant information from documents, such as filing date and application number, class specifications, owner name, address, references and input them on the software.
• Review information such as the class specifications, owner name and address and standing instructions as per documents received and ensure they have been properly recorded on the system.
• Check for discrepancies between client documents and official documents.
• Prepare error log of discrepancies to be given to client.
• Prepare and finalize invoices.
• Prepare daily reporting and submit it to supervisor.
• Adhere to all Risk & Compliance procedures in line with company and the client's expectations.
• Adhere to GDPR (General Data Protection Regulation) and Data Protection Act.
• Ensure project reports and SLA& KPI (Key Performance Indicators) are updated.
• Escalate issues to reporting line as and when required.
• Deliver on ad hoc tasks related to the process.

Qualification and Experience

• Minimum School Certificate (SC) or equivalent.
• Experience in administrative work will be an advantage.

Skills

• Good communication skills in English.
• Good customer service skills.
• Show accountability for results.
• Familiar with Microsoft Office (Outlook, Word, Excel).
• Detail oriented and excellent analytical skills.
• Has a proactive mindset.
• Well organized and has a track record of working to tight deadlines.
• Quick Learner.
• Ability to work in a team.
• Ability to work at odd hours, if required.