Junior Data Operator

NA

Summary of Role
The legal process outsourcing team performs routine maintenance and management of intellectual property management portfolio (such as trademarks and patents). As a Junior Data Operator, you'll support the team in extracting and processing necessary information from the client's Data Management System (DMS) to produce detailed reports efficiently.

Role and Responsibilities
•	Extract relevant information from documents, such as filing date and application number, class specifications, owner name, address, references and input them on the software.
•	Review information such as the class specifications, owner name and address and standing instructions as per documents received and ensure they have been properly recorded on the system.
•	Check for discrepancies between client documents and official documents.
•	Prepare error log of discrepancies to be given to client.
•	Prepare and finalize invoices.
•	Prepare daily reporting and submit it to supervisor.
•	Adhere to all Risk & Compliance procedures in line with company and the client's expectations. 
•	Adhere to GDPR (General Data Protection Regulation) and Data Protection Act.
•	Ensure project reports and SLA& KPI (Key Performance Indicators) are updated.
•	Escalate issues to reporting line as and when required.
•	Deliver on ad hoc tasks related to the process.

Qualification and Experience
•	Minimum Higher School Certificate.
•	Experience in administrative work will be an advantage.

Skills
•	Good communication skills in English.
•	Good customer service skills.
•	Show accountability for results.
•	Familiar with Microsoft Office (Outlook, Word, Excel).
•	Detail oriented and excellent analytical skills.
•	Has a proactive mindset. 
•	Well organized and has a track record of working to tight deadlines. 
•	Quick Learner.
•	Ability to work in a team.
•	Ability to work at odd hours, if required.