Assists customers with their purchases, processes transactions, handles payments, and provides information about products and services.
Cashier
- To perform as Cashier, process sales transactions on ERP System and issue invoices.
- Prepare banking on a daily basis, perform daily cash count and prepare reconciliation report for cash banked to receipts issued in the system.
- Collect cash and cheques from customers and drivers for daily cash sales and ensure that an invoice is issued to every customer.
- To serve walk-in clients in the Showroom.
- Prepare cashier schedule.
- Ensure that all items delivered are invoiced at the correct price as per the pricelist.
- Ensure that refunds on deposit are process as per company policy.
Indoor Sales
- Ensure proper display of products in the Showroom at all times.
- Handle customer queries in the Showroom.
- Handle customer queries on the phone ( when requested by HOD )
- Assist Indoor Sales for invoicing.
Administration
- Close follow up on return of cylinders.
- Close follow up on rentals.
- Perform day to day administrative and office support duties in relation to sales.
- Create new customer account on ERP System and record contact details and required information.
- Participate in stocktake.
- Participate actively in the preparation of promotional strategies/initiatives.
- Assist the Sales Manager in the administration of products’ list and re-orders.
Others
- Attend weekly meetings with Sales Manager.
- Carry out any cognate duty as may be assigned.