Identity and Access Management Administrator

Identity and Access Management Administrator

Job description

JOB PURPOSE:

The Identity and Access Management Administrator (IAM Administrator) is responsible for maintaining users access to IT application systems and ensuring timely processing of requests in compliance with applicable policies/processes and procedures. The IAM Administrator analyses and processes requests to access application systems, including creation, deletion and modification of user IDs and associated entitlements.

JOB ACCOUNTABILITIES

• Provisioning and de-provisioning of access to applications systems as per established policies/processes and procedures
• Maintain accurate records of access requests and approvals
• Process application parameter updates as per established procedures
• Provide support and guidance to employees on security controls to maintain secure and compliant operations
• Handle escalated inquiries and support tickets in a timely manner.
• Abide by IT and Cybersecurity policies and processes
• Any other duties within the IT GRC and Cybersecurity division.

REQUIRED COMPETENCIES/EXPERIENCE

• Good problem-solving skills and attention to detail
• Motivated, team-oriented, and easily adapt to a complex environment
• Excellent English communication skills written and spoken, able to translate business request into technical requirements
• Willing to work from 10h to 19h and Public Holidays*
• A strong focus on accuracy and organization in daily task
• Self-starter, ready to accept new challenges and takes ownership
• Willingness and ability to adapt to rapid changes in order to support and use emerging technologies in banking environment.

Regards,

Human Resources Department