IT Support

Infrastructure Engineer

DESCRIPTION

Tropic Knits Group, part of the textile cluster of CIEL Group, is one of the largest Fine Knits manufacturers in the Indian Ocean. Our clients, based in the UK, Europe, South Africa and USA, include some of the world's best-known high street retailers and sports brand. Tropic Knits Group is a global entity which operates factories in Mauritius, Madagascar and India.

Infrastructure Engineer

We are currently looking for an Infrastructure Engineer to join the team at the Head Office in Mauritius.

In this role, the successful candidate should be a team player with a keen eye for detail and problem-solving skills with a goal to produce accurate and timely reports.

 What you will be doing:

• Ensure that all IT Systems supporting the business to function efficiently.
• Actively monitor the usage, efficiency and performance of IT Equipment, Software and Business Systems.
• Ensure that the technical performance and security aspects in the infrastructure environment are optimised, including databases, network and servers.
• Recommend solutions to improve the use of information technology within the organisation.
• Identify new areas and business processes where current tools can be leveraged to facilitate continuous improvement.
• Develop, coordinate and deliver end user trainings to increase systems adoption.

What are we looking for?

• Degree in IT related field
• Professional Certificates, e.g. Microsoft, Cisco, Fortigate, will be an advantage
• At least 2 years of relevant IT experience
• Minimum of 2 years direct experience with O365 as an Administrator or Super User
• Experience with Office 365 technologies (Sharepoint, PowerApps, Flow, Teams, OneDrive, Power BI, etc.)
• Experience working in large ERP systems
• Advanced knowledge of networking – LAN, WAN, VPN, IP, DNS